You've got questions.
We've got answers.
Registering for camp should be painless, don't you think? We want to help answer your questions - here are some that we get asked a lot. If you don't see your question on here, please feel free to give us a call at (724) 238-6428 or send us an email.
How do I access my online account? What can I do with my online account?
You can log on to your online account at any time by clicking here, with your user name and password. Your account can be used to make payments, add money to your camper's Hub account, answer health history questions, make cabin-mate requests, view up-to-date registration information, and view & print account statements.
Is a deposit required with each registration?
Each registration must be accompanied by a $50 deposit. The deposit is included in the total fee and is not refundable after February 28th.
How do I make payments? When are they due?
Once you've registered for camp, you can click here to access your online account to make payments. You can also mail us a check, or call the registrar to make a payment over the phone. Full tuition is due by May 15. The full tuition will be due if you register for camp after May 15.
What is the cancellation policy?
The deposit are nonrefundable after February 28th. A cancellation within 14 days of your session forfeits ½ of the tuition. A Cancellation within 7 days of your session forfeits all of the tuition.
Are there any discounts or scholarships available?
You may apply for scholarship funds after first registering for camp with the $50 deposit. After securing your spot, you may click here to download the scholarship application, or call us to have a paper copy mailed to you. Please mail the completed application to the scholarship committee to the address found on the packet.
We also have a family discount for families sending 3 or more campers to camp. When you register 3 or more campers, we will deduct 10% from the tuition of the third camper and any following registrants.
What's the Hub? Do I need to set up a Hub account?
The Hub is what we call the camp store, where we sell snacks like candy, ice cream, chips, soft drinks, and souvenirs such as t-shirts, sweatshirts, stuffed animals, water bottles and more. Campers should set up their Hub account before coming to camp either during the registration process or by logging on to the online account after registration. Next Level campers will have hub accounts as well, which is different from years past! We recommend $30/week or $5 for Little Ligs, but ultimately the amount of spending money is up to you! Whatever your camper doesn't spend is refunded to you at the end of the session.
Can I add money to my camper's Hub account once camp starts?
Yes! You can add money by logging on to your account. You have the option of having your camper's account auto-refill, as well as donating any remaining balance to our Scholarship fund. If you didn't set up an account while registering, you can set one up at any time by logging into your online account.
It says here that my camper is on the waiting list for their session. What does that mean?
Our sessions can fill pretty quickly, so we often have waiting lists once they're full. If you're on a waiting list, you are required to pay the deposit, but it will be refunded to you in the event that your camper isn't placed in their preferred session. If an opening happens, we call the first person on the waiting list to let them know a spot is available.
Can my camper go horseback riding, even though they're not ten years old?
Sorry! It's an insurance thing. All campers who want to go horseback riding must be ten years old by the first day of the session.
Can I make cabin mate requests for my camper?
Yes you may! You can email requests to friends while registering or by accessing your online account. Once you've made the request, they will be sent an email with a code they can use to accept your request. You can have up to two cabin mate requests, and campers must be within two years of age in order to bunk together.
What forms are required for my camper to attend?
We do require a few forms to make sure your camper is safe and well-cared for during their time here. Please email a PDF these forms to email@example.com before attending camp!
- Health form - completed and signed by a physician. Please email a PDF of this form to firstname.lastname@example.org. You can download the form on your online account.
- Horse release (if applicable)
Does my camper need to have a physical to attend camp?
Yes—campers need to have a physical within one year of attendance to camp. Please plan accordingly. You can download the health form on your online account.
Is my camper old enough to participate in specialized activities?
We have some age requirements for our specialized activities. With the exception of horseback riding, participants must be turning the required age by the end of the calendar year. Age 8: Low ropes, climbing tower, caving, tubing; Age 10: Mountain Biking, Mountain Boarding, Horses (must by 10 by 1st day of session); Age 12: High Ropes Activities, Zip Line, White Water Rafting.